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Thursday, June 9 • 1:30pm - 2:30pm
Reliable notifications and anywhere incident response for 24/7 IT ops with on-call teams

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Are you looking at moving from a 24/7 staffed NOC to working with on-call teams? Are you in need of reliably alerting your people after business hours and on public holiday? Are your on-call people receiving too many alerts at night? Do you need an anywhere “who’s on call” dashboard?

Derdack’s “Enterprise Alert” integrates seamlessly and closed-loop with System Center and OMS and provides your IT engineers and on-call teams with a mobile-app enabled tool for an effective anywhere and anytime response and resolution of critical IT incidents.

In this session Robert Plummer, Derdack Director Technical Consulting, introduces how to:

-       Never again miss critical alerts because of reliable voice, text, IM and push alerting with automated tracking, escalations and on-call schedules

-       One-touch start collaboration with experts, managers and peers from your smartphone to jointly discuss impacts and solutions

-       Trigger SCO runbooks and Azure Automation directly from your phone to troubleshoot and remedy incidents


Speakers
avatar for Robert Plummer

Robert Plummer

Director Technical Consulting North America, Derdack
Robert is Derdack Corporation’s Director Technical Consulting, residing in Newport News, VA, and is responsible for pre-sales and post-sales support of Derdack’s North American customers. He has a technical background in business software development with such companies as Panasonic and FDM Group, and educational credentials of a BS in Management Information Systems and an MBA in IT Management. Prior to joining Derdack, Robert spent... Read More →



Thursday June 9, 2016 1:30pm - 2:30pm
Microsoft Office - Houston (City Centre) 750 Town and Country Blvd #1000

Attendees (5)